Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.


Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.


How Do We Collect Your Data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access our website.


How do we use your data?

Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.


What rights do you have regarding your data?

You have the right at any time to receive information, free of charge, about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this and any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority.

In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data. For details, please refer to the Privacy Policy under “Right to Restriction of Processing.”


Analytics Tools and Third-Party Tools

When you visit our website, your browsing behavior may be statistically analyzed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you.

You may object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options for objecting can be found in the following Privacy Policy.


2. General Information and Mandatory Disclosures

Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may involve security vulnerabilities. It is not possible to completely protect data from access by third parties.


Information on the Data Controller

The data controller responsible for data processing on this website is:

Kempf GmbH & Co. KG

Otto-Hahn-Str. 5

69190 Walldorf

Phone: 06227-82200

Email: [email protected]

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).


Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.


Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Article 21(1) of the GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21(2) of the GDPR).


Right to File a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. This right to file a complaint is without prejudice to any other administrative or judicial remedies.


Right to Data Portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.


SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content—such as orders or inquiries you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.


Access, Restriction, Erasure, and Correction

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin, recipients, and the purpose of data processing, as well as the right to have this data corrected, restricted, or deleted, if applicable. For this and any other questions regarding personal data, you can contact us at any time at the address provided in the legal notice.


Right to Restriction of Processing

You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

  1. If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  2. If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
  3. If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  4. If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data—apart from its storage—may be processed only with your consent or for the purpose of asserting, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.


3. Data Collection on Our Website

Cookies

Some of the pages on this website use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block the acceptance of cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for carrying out the electronic communication process or for providing specific functions you have requested (e.g., the shopping cart function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. To the extent that other cookies (e.g., cookies used to analyze your browsing behavior) are stored, these are addressed separately in this Privacy Policy.


Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

  1. Browser type and version
  2. Operating system used
  3. Referrer URL
  4. Hostname of the accessing computer
  5. Time of the server request
  6. IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technically error-free display and optimization of its website—to this end, the server log files must be collected.


Contact Form

If you submit inquiries to us via the contact form, the information you provide in the form—including the contact details you enter there—will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not disclose this data without your consent.

The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out prior to revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory legal provisions—in particular retention periods—remain unaffected.


Inquiries via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in effectively processing the inquiries directed to us.

The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.


Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, substance, or modification of the legal relationship (master data). This is done on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.


4. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No further data is collected, or is collected only on a voluntary basis. We use this data exclusively to send the requested information and do not disclose it to third parties.

The processing of data entered into the newsletter subscription form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time—for example, via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by this revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes remains unaffected by this.


5. Plugins and Tools

YouTube with Enhanced Privacy Mode

Our website uses plugins from YouTube. The operator of the site is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch a video. However, the enhanced privacy mode does not necessarily prevent the sharing of data with YouTube partners. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you play a YouTube video on our website, a connection is established with YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after you start a video, YouTube may store various cookies on your device. YouTube uses these cookies to collect information about visitors to our website. This information is used, among other things, to track video statistics, improve user experience, and prevent fraud. The cookies remain on your device until you delete them.

In some cases, additional data processing operations may be triggered after you play a YouTube video, over which we have no control.

The use of YouTube is in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

For more information about data protection on YouTube, please see their Privacy Policy at:

https://policies.google.com/privacy?hl=de.


Google Maps

This site uses the Google Maps mapping service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. The provider of this site has no influence over this data transmission.

We use Google Maps to present our online offerings in an appealing way and to make it easy for users to find the locations listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

For more information on how user data is handled, please see Google’s Privacy Policy:

https://policies.google.com/privacy?hl=de.


6. chocoBRAIN Inbound Marketing

chocoBRAIN All-In-One Inbound Marketing Software

Through its “All-in-One Inbound Marketing Software”, chocoBRAIN GmbH & Co. KG (“chocoBRAIN”) provides the basic technical requirements (as a “provider”), the visual and interactive features of modern websites, and the marketing functionalities necessary for optimal business operations. For these purposes, the following data is automatically transmitted to chocoBRAIN:


  1. Website visits and navigation behavior
  2. Views and navigation behavior related to emails sent by chocoBRAIN based on a consenting action taken on the website
  3. Inquiries and forms of any kind
  4. Submitted reviews, comments, etc.
  5. Personalized customer support


The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.


chocoBRAIN stores and processes this data only to the extent that it is legally required and necessary to fulfill its contractual obligations. chocoBRAIN does not sell data to third parties and only discloses data if legally required to do so.


To fulfill its contractual obligations, chocoBRAIN in turn uses other third-party providers. Some of these services are directly integrated into our website (such as Google Tag Manager and Google Analytics), but are nonetheless part of chocoBRAIN’s “All-in-One Inbound Marketing Software.” Other directly integrated services have become active because we have enabled them in chocoBRAIN’s “All-in-One Inbound Marketing Software” (such as Google Maps or YouTube, as applicable).


For more details, please refer to chocoBRAIN’s Privacy Policy.